1. Who We Are
Our website address is: https://informatix.gr/ (hereinafter referred to as “the Website”). The Website is operated by Informatix, established and operating under the laws of Greece and the European Union. We act as the Data Controller for the personal data collected and processed through this platform.
We are fully committed to protecting your privacy and safeguarding your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Greek Data Protection Law 4624/2019.
2. What Personal Data We Collect and Why We Collect It
Consultation / contact form
When you submit a request through the Website form, we collect your name or company name, professional email address, project category and a description of scope. We use this solely to reply and to organise follow-up. Legal bases: steps at your request prior to a contract (GDPR Art. 6(1)(b)) and our legitimate interest in answering professional enquiries (GDPR Art. 6(1)(f)).
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist in automated spam detection and security verification.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to verify if you are a user of that service. The Gravatar service privacy policy is available publicly here: https://automattic.com/privacy/. Upon approval of your comment, your profile picture becomes visible to the public in the context of your published comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images hosted on the website, which may compromise your location privacy.
Contact & interaction data
In addition to comments, we process technical connection parameters and administrative data necessary to securely deliver our website services, troubleshoot errors, and mitigate distributed denial-of-service (DDoS) attacks.
3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyse site traffic, and maintain operational functionality. You can decline non-essential cookies from the consent banner. Below is an overview of the cookies we may use:
| Cookie context / purpose | Data stored | Retention period |
|---|---|---|
| Cookie consent: remembers your banner choice. | Accepted or declined (browser local storage). | Until you clear it |
| Interface language: remembers EL or EN. | Language code (el / en). |
1 year |
| Comment opt-in: remembers your info for future comments. | Name, email address, and website. | 1 year |
| Authentication check: tests if the browser accepts cookies. | None (technical token). | Session close |
| User login session: maintained while active. | Login authentication credentials. | 2 days (“Remember Me”: 2 weeks) |
| Screen preferences: remembers interface layout. | Layout configuration tokens. | 1 year |
| Content publishing: identifies a draft or edited article. | None (identifies post ID). | 1 day |
4. Embedded Content From Other Websites
Articles and pages on this site may include embedded content (e.g. videos, images, articles, maps, social widgets). Embedded content from third-party websites behaves in the exact same manner as if the visitor had directly visited the external provider’s platform.
These external websites may collect data about you, use their own cookies, embed additional third-party tracking mechanisms, and monitor your interaction with that embedded content - including tracking your activity if you possess an active account and are logged into that specific external website.
5. Who We Share Your Data With
We do not sell, trade, or rent your personal data to third parties. Your data is only shared under specific operational or legal parameters:
- Password resets: if you request a password reset, your current IP address will be included in the automated reset email for security tracking.
- Spam detection: visitor comments may be processed through an automated external spam detection service to preserve website integrity.
- Legal compliance: we may disclose data if legally required by Greek judicial authorities, administrative bodies, or the Hellenic Data Protection Authority (HDPA).
6. Data Retention Policy
We only store your personal information for as long as necessary to fulfil the legal and functional criteria outlined below:
- Consultation requests: for as long as needed to handle the enquiry and any resulting engagement, and to meet tax or accounting duties where they apply.
- Comments and metadata: retained indefinitely. This enables the system to recognise and automatically approve follow-up comments without a manual moderation queue.
- Registered profiles: if you register an account, we store the personal information in your profile. You may view, edit, or delete your personal information at any time (except your username, which cannot be changed). Website administrators have restricted access to this information for infrastructure support.
7. Your Rights Under GDPR (Articles 15–22)
As a resident of the European Economic Area (EEA), you have comprehensive legal rights regarding your personal data. If you have an account on this site, have left comments, or have submitted the contact form, you may exercise the following rights:
Right of access & portability: request an exported file of the personal data we hold about you, including any information you have provided directly to us.
Right to erasure (“right to be forgotten”): request that we delete personal data we hold about you. This does not cover data we are legally obliged to keep for administrative, operational, statutory, or security purposes.
Right to rectification & restriction: request corrections to inaccurate information or restrict processing under valid legal grounds.
To exercise any of these rights, email info@informatix.gr. You also have the right to lodge a complaint with the competent supervisory body: Hellenic Data Protection Authority (HDPA) (www.dpa.gr).
This privacy policy is subject to updates to reflect changes in legal, operational, or technological requirements.